Stores and warehouses

Your shop is organised in two levels:

• A store is a branch of your business, for example "Olaya branch" or "Jeddah mall kiosk".
• A warehouse is a stock location that belongs to a store: the shop floor of a branch, a back store room, or a central warehouse that supplies several branches.

Employees are assigned to stores and warehouses, and they can only sell from the locations they are assigned to. Every new shop starts with "Central Store" and "Central Warehouse"; rename them to match your business.

Your plan's limits

The Store and Warehouses pages show how much of your plan you use, for example "2 / 3 stores used". When you reach the limit, the create button disappears and the page says "You have extend your limit". To add more, upgrade your plan in Settings › Subscription & billing; see Your subscription and billing. Lifetime accounts show "Lifetime plan: no limit".

Stores

Open Store in the sidebar. The list shows each store's name and email, Phone, Address, number of Warehouses and Status.

Add a store

1. Choose New store.

2. Fill in:

   Field	Notes
   Name	Required.
   Email address	Required.
   Phone number	Required.
   Address	Required.
   City, State, Postal code, Country	Optional.
   Description	Optional notes.
   Image	A photo or logo of the branch (PNG, JPG or WebP).
   Store active	Switch off to hide a branch you have closed, without deleting it.

3. Choose save.

Click a store to edit or delete it. You need the matching store permissions to create, change or delete stores; see Users and permissions.

Warehouses

Open Warehouses. The list shows each warehouse with its type (Branch or Warehouse), its Store, Phone, Email, Address and Status. Warehouses that have been used in sales are marked Has sales.

Use Print to print the full list of warehouses with their store, phone, email and address.

Add a warehouse

1. Choose New warehouse.

2. Fill in:

   Field	Notes
   Warehouse name	Required.
   Phone number	Required.
   Email address	Optional.
   Store	The store it belongs to. Required. Only active stores are listed.
   Is branch	Yes if this location is a branch, No if it is a warehouse only, such as a central store room.
   Label	An optional short label.
   Address	Required.
   Warehouse active	Switch off to stop using the warehouse.

3. Save.

A warehouse that already has sales cannot be edited any more; the form says "This warehouse already has sales and cannot be edited".

Example: a supermarket with two branches creates the stores "North branch" and "South branch". Each gets a warehouse for its shop floor with Is branch set to Yes, and the North branch also gets "Main store room" with Is branch set to No, from which stock is transferred to both branches.

Switch features on per warehouse

Some add-ons are sold per warehouse. When your plan includes them, the shop owner sees a switch column for each in the warehouse list:

Click a switch to turn it on or off; the change is saved at once. The number of warehouses you can switch on is set by your plan. Only the shop owner sees and uses these switches.

Example: a restaurant group whose plan includes kitchen display for 2 warehouses switches KDS on for its two busiest branches.

Blend branch

Shops that use the Blend integration see a Blend branch button on each warehouse, where you enter the Blend branch ID that links the warehouse to its Blend branch.

Who works where

Assign employees to stores and warehouses when you create them in Users & Permissions › Employees, and move them later with Users & Permissions › Staff transfer. See Users and permissions.

Related pages

• Users and permissions
• Transfers between warehouses
• Your subscription and billing