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Infotech

Shop sign-up and first login

A shop owner opens their own shop on the platform in a couple of minutes: fill in the sign-up form, confirm the code sent by email, and you are signed in to your new shop. This page walks you through it and explains what the platform prepares for you.

Sign up

  1. Open the platform's sign-up page, headed Open your shop. (If you already have an account, use Sign in at the bottom of the form instead.)
  2. Under What kind of business is it?, choose your business type, for example Restaurant or Retail. This decides which plans you are offered later.
  3. Fill in Shop name, as customers know it.
  4. Under Your account, fill in:
    • Your name
    • Email address: the verification code is sent here.
    • Mobile number: a Saudi mobile number, 05XXXXXXXX or 9665XXXXXXXX.
    • Password and Confirm password.
  5. Tick I accept the Terms and Conditions and I have read the Privacy Policy.
  6. Choose Create shop.

Your email address and mobile number must not already be used by another account.

Password rules

The form checks your password as you type. It needs:

  • 7 to 16 characters
  • Upper and lower case letters
  • A number
  • A symbol: @ $ ! % * ? &

Confirm your email

After you choose Create shop, a 6-digit code is emailed to you, in the language you signed up in.

  1. Open the email and type the code on the verification page.
  2. Your shop is activated and you are signed in automatically.

The code is valid for 10 minutes and you have 5 attempts. If it expires, have a new code sent and use that one.

If you sign in later without having confirmed your email, a new code is sent and you are asked to confirm first.

Tip: No email? Check your spam folder. If it still does not arrive, contact the platform's support: email delivery must be set up on the server.

What is ready in your new shop

The platform sets up the basics so you can start straight away:

WhatDetails
A free plan or trialThe free plan for your business type, or a trial of a paid plan. See Your subscription and billing.
CurrencySaudi riyal (SAR).
General settingsDefault settings you can change in Settings › General settings.
A store and a warehouse"Central Store" with "Central Warehouse". You are assigned to both.
A department"Management", with your own employee record in it.
Payment methodsCash, Mada, Visa, MasterCard and Amex.
A customer group"General", with 0 % discount.

Sign in next time

Sign in with your email address or your mobile number and your password. Your staff sign in the same way with the email or phone you give them in Users & Permissions › Employees.

If you see a message that your shop is inactive, contact the platform's support: the platform administrator has switched your shop off.

Your first hour: a checklist

  1. Settings › General settings: enter your shop details and answer Has Vat ?. Until you do, a banner reminds you. See General settings.
  2. Settings › Taxes: check the VAT rate. See Taxes.
  3. Store and Warehouses: rename "Central Store" and "Central Warehouse" to your real branch, or add branches. See Stores and warehouses.
  4. Users & Permissions: create roles and add your staff. See Users and permissions.
  5. Settings › Payment methods: add methods such as STC Pay or bank transfer, and switch off ones you do not accept. See Payment methods.
  6. Add your products, then open the POS. See Products and Using the POS till.

Example: a small café signs up as Restaurant, renames "Central Store" to "Olaya branch", sets VAT to yes with its 15-digit VAT number, adds two cashiers with a "Cashier" role, and is ready to sell the same afternoon.

Last updated 10 Oct 2026