Plans and add-ons

What a school can use is decided by its plan and its add-ons. Plans are kept as data: you set their price per student, monthly minimum, billing period, student limit and modules on the Plans page. The Add-ons page sets what each module or connected product costs a month in the schools' add-on store. Platform settings decide which plan new schools start on and how long an ended plan keeps working.

Everyone on the team can see Plans and Add-ons; changing them, and Platform settings, need the Super admin role.

Plans

Open Management › Plans. Prices are per active student per month, with a monthly minimum.

The Plans page with each plan's price, period, limit and modules

Badges: Trial (a free trial plan), Hidden (schools cannot choose it themselves) and Inactive.

Create or change a plan

Choose New plan, or the pencil on a plan, fill in the fields and choose Save.

A plan costs a school: active students × Price per student, but at least the Monthly minimum, for each month. For example, at ৳8 per student with a ৳1,500 minimum, a school with 420 students pays ৳3,360 a month, and one with 150 students pays ৳1,500.

When you save a plan, schools already on it get its modules at once.

Delete a plan

Choose the bin and confirm Delete the {plan} plan?. The built-in trial and custom plans cannot be deleted, nor a plan that schools are on or that new sign-ups start on.

Tip: To stop selling a plan that schools are still on, untick Active or Schools can choose it instead.

Add-ons catalogue

Open Management › Add-ons. "Every module and add-on: its monthly price in the store, its free trial, and whether schools can buy it."

The Add-ons catalogue with prices and trials

Choose the pencil to change Name, Description, Per month, Currency, Free trial days (0–90) and Sold in the store. Add-ons cannot be added or deleted here.

How entitlements work

For every school, each add-on is on when it is not blocked and at least one of these sources gives it:

Blocked in the drawer wins over everything: the add-on is off even if the plan or a purchase includes it, and the school's store shows it as Suspended. Automatic removes your own choice so the plan and the store decide. You set these on the school's Add-ons tab (see Schools).

Trials and paid periods end on their own: every night just after midnight each school's add-ons are worked out again. A paid period bought during a trial or another paid period starts after it. What schools see in their store is described in Subscription and add-on store.

Grace period and read-only

When a school's plan end date passes:

1. Grace period: for the Grace days, everything keeps working. The school sees "Your plan has ended. Everything keeps working until {date} — renew to avoid read-only mode."
2. Read-only: after that, everything still opens, but changes are refused with "The plan has ended: the school is read-only until it renews." Paying invoices, the add-on store page, signing in, users' own security and notifications, and what families do (paying fees online, homework) still work. The store does not start trials or sell add-ons while the school is read-only.

Paying the plan invoice, or extending the plan, lifts read-only at once.

Platform settings

Open Configuration › Platform settings. "How new schools start and how long an ended plan keeps working."

Platform settings with the sign-up plan, grace days and reminder days

Choose Save.

Examples

Grace and read-only. Green Valley School's Standard plan ends on 30 June and Grace days is 7. From 1 to 7 July everything works and the school sees the grace banner. On 8 July it becomes Read-only: teachers can still open attendance, but cannot save it. When the owner pays the renewal invoice by bKash on 9 July, the school works fully again.

A hidden plan for a school group. For a group of five madrasas, create MADRASA_GROUP at ৳6 per student, minimum ৳1,000, untick Schools can choose it, and put each madrasa on it from its drawer.